YOUR PERSONAL PIECE, ON ITS WAY
Track your order.
Enter the tracking number from your shipping confirmation to see the latest updates on your delivery.
Follow your keepsake's journey.
Use your shipping tracking number, rather than your SHUNOVA order number.
Having trouble viewing the updates? Open tracking in a new tab
Shipment updates are provided by 17TRACK.
A LITTLE HELP ALONG THE WAY
Questions about delivery?
If you need a hand, contact us with your order number and the email used at checkout.
Contact customer careWhere can I find my tracking number?
Look for the tracking number or tracking link in your shipping confirmation email. If you cannot find it, contact us with your SHUNOVA order number.
Why are there no tracking updates yet?
A shipping label can be created before a carrier scans the package. Updates may take time to appear. If you are unsure about your shipment, send us a message and we can help.
Can I use my SHUNOVA order number?
This lookup uses the carrier's tracking number. Your SHUNOVA order number helps our customer care team find your order, so include it when contacting us.
HERE FOR THE LITTLE DETAILS
Need a little help?
For questions about your order or delivery, we are here for you.